Insights Ofcom publishes its Communications Market Report 2020


Ofcom’s Report provides data on industry trends and consumer behaviour in the UK’s telecoms, broadcasting, post and digital markets. The Report is now an interactive data portal, which allows users to interrogate data collected from industry by Ofcom, data from Ofcom’s consumer research, as well as headline figures from selected third parties (including BARB and RAJAR). The interactive portal will be updated throughout the year.

In-depth analysis of this data and commentary on each of these markets can now be found in four major Ofcom reports published each year:

  • Online Nation: published in June, examines how people are served by internet content and services, and their attitudes towards being online;
  • Media Nations: published in August, reviews major trends in the television, radio and audio sectors across the UK and its nations;
  • Annual Monitoring Update on the Postal Market: sets out data and trends within the postal sector; and
  • Connected Nations: main annual report published in December, with two updates during the year; looks at the latest coverage of fixed broadband and mobile networks in the UK and its nations, as well as the security and resilience of those networks.

To access the Report on the interactive portal, click here.