May 22, 2017

Ofcom has published the Online Arrangement with the BBC and procedures for handling complaints about BBC online content.

Under the BBC’s Charter and Agreement, Ofcom has a new responsibility to consider, and give an opinion on whether the BBC has observed its relevant editorial guidelines for online material.  This came into effect with the Digital Economy Act 2017 on 27 April 2017.

Online material means written text, images, video and sound on the BBC website and apps.  It does not extend to social media, BBC material on third party websites or World Service content.  For further information and to access the Online Arrangement, click here.