Ofcom has published an evaluation of changes it made in 2015 to the regulation of calls to non-geographic numbers.

There were two parts to the changes:

• making 080 numbers free from mobiles as well as landline telephones; and
• introducing a new “unbundled tariff” structure for calls to 084, 087, 09 and 118 numbers.

The unbundled tariff involved two separate charges:

• an access charge from the caller’s communication provider; and
• a service charge from the service provider, i.e. the company providing the service using the number (for example, a ticket booking agency or mail order company).

Ofcom says that the lessons it takes from this evaluation will inform its future policy making. To access the evaluation, click here.