Proposed change | How it will be delivered | Next step | Current status | Has the Commission/ Government provided any responses yet? | Implementation date |
Affordability: Introduction of firmer rules on when online operators must carry out financial risk checks on customers. | Gambling Commission powers (amendments to LCCP) | Gambling Commission will be introducing a two-part system to identify customers at risk of gambling harm: (i) Light touch vulnerability checks; and (ii) frictionless financial risk assessments (pilot).
Light touch vulnerability checks will use publicly available data (like history of unpaid debts and bankruptcy records) to identify risks of harm. Frictionless financial risk assessments will be more detailed risk assessments, which will run as a pilot program first which would allow operators and credit agencies to test how they would share data as it relates to identifying gambling harm. The pilot of this system will only involve the largest operators |
The Gambling Commission summer 2023 consultation closed on 18 October 2023. On 1 May 2024, the Gambling Commission published its response, here, as it relates to introducing a two-part system to identify customers at risk of gambling harm, starting in August 2024. | Yes
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Light touch vulnerability checks entered into force at a higher threshold (i.e., £500 net deposits in a rolling 30 day period) on 30 August 2024, before reducing to a lower threshold (i.e., £150 net deposits in a rolling 30 day period) on 28 February 2025.
The pilot of the frictionless financial risk assessments is expected to run from 30 August 2024 to 31 March 2025 (although this could extend to 30 April 2025). |
Stake limits: Introduction of a maximum stake on online slots games. | Secondary legislation – The Gambling Act 2005 (Operating Licence Conditions) (Amendment) Regulations 2025 | The government has now introduced the following maximum stake limits for online slots games:
i. £5 maximum stake limit per spin for adults aged 25 and above. ii. £2 maximum stake limit per spin for young adults aged 18 to 24. |
The DCMS consultation on maximum stake limits for online slots games, here, closed on 04 October 2023. See Government response here. | Yes, see Government Response here. | The £5 stake limit will apply to all adults from 9 April 2025.
On 21 May 2025, the £2 stake limit will take effect, which will apply to those aged between 18 – 24. |
Online game design: Review of game speeds and the removal of features which make online games riskier. | Gambling Commission powers (amendments to remote technical standards) | Assessment of initial impact of changes | Link to the Commission’s published assessment here. | N/A | N/A |
The Gambling Commission has revised the remote gambling and software technical standards (RTS) in order to make online gambling fairer and will now introduce the following measures:
i. a minimum 5 second game speed for all non-slot games; ii. a requirement for operators to display net spend and net time information for casino games; iii. a ban on autoplay for all online gambling products; iv. a ban on operators offering features that facilitates playing multiple simultaneous games (as it relates to casino products); v. a ban on audio or visual effects associated with a win of returns less than or equal to the amount staked (which now extends to all casinos and not just slots); vi. a ban on features that reduce the time for a result to be known (e.g., turbo and quick spin) to all online gambling products; and vii. new information security controls found in ISO27001:2022. |
The Gambling Commission Summer 2023 consultation closed on 18 October 2023. On 1 May 2024, the Gambling Commission published its response, here, as it relates to new requirements on remote game designs. | Yes | The revised RTS entered into force on 17 January 2025.
Updated requirements for security audits took effect on 31 October 2024 – meaning all annual security audits conducted after 01 November 2024 need to be updated to the ISO27001:2022 standard. |
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Harm prevention: Potential introduction of mandatory data sharing about high risk customers between online operators to prevent harm. | Gambling Commission powers (amendments to LCCP) | Results of initial trial to be announced. | The Gambling Commission Summer 2023 consultation closed on 18 October 2023. | No | TBC |
Direct marketing and cross selling: allowing consumers to have more control over the direct marketing they receive | Gambling Commission powers (amendments to LCCP) | The Gambling Commission will introduce a new LCCP Social Responsibility code (5.1.12) which relates to electronic direct marketing requiring consent, with ‘soft-opt in’ consent not being a viable option to rely on.
Licensees to provide customers with options to ‘opt-in’ to direct marketing on a per product and per channel basis. For further analysis on this LCCP Social Responsibility code, please see our insight article here and here. |
The Gambling Commission summer 2023 consultation closed on 18 October 2023. On 1 May 2024, the Gambling Commission published its response, here, as it relates to improving customer choice on direct marketing. | Yes | Implementation of the LCCP Social Responsibility code (5.1.12) has been delayed from 17 January 2025 to 1 May 2025. |
Player-centric tool improvements: Consultation on increasing uptake of such tools, including customer-led financial limits. | Amendments to the Commission’s Remote Gambling and Software Technical Standards and associated guidance | The RTS and associated guidance will be amended with the intention of improving consumer choice and the effectiveness of financial limits.
By way of example, the changes include requirements that: (i) customers must be prompted to set a financial limit prior to their first deposit; (ii) financial limits must be offered using free-text (rather than pre-determined amounts); and (iii) customer requests to decrease a financial limit must be actioned immediately. |
The Gambling Commission Autumn 2023 consultation closed on 21 February 2024. On 5 February 2025, the Commission published its response – see here. | Yes | The revised RTS will come into force on 31 October 2025. |
Incentives: Requirement that bonuses and free bets are provided in a socially responsible manner which doesn’t increase the risk of harm. | Gambling Commission powers (exact mechanism TBC) | Awaiting Gambling Commission response – anticipated end of March 2025. | The Gambling Commission Autumn 2023 consultation closed on 21 February 2024. | No | TBC |
Risk information: Improvement in messaging about gambling-related risks. | Government policy | The government has stated that 30% of funding from the statutory levy (due to take effect on 6 April 2025) will be allocated to “develop a comprehensive approach to prevention and early intervention” with respect to gambling-related harm, which may include national public health campaigns. | Forms part of the government consultation on the statutory levy, which closed on 14 December 2023.
The outcome of the consultation was published on 27 November 2024 – see here. |
Yes | Linked to the implementation of the statutory levy, which is due to take effect on 6 April 2025. |
Football sponsorship: The Premier League will voluntarily end front-of-shirt sponsorships from gambling companies. | Premier League policy | Premier League to implement ban | By end of 2025/2026 football season. | N/A | Ban to be implemented by the end of the 2025/2026 football season |
Review of licence fees: Review of fees to ensure the Commission has necessary resources for enforcement and to deliver White Paper commitments. | Secondary legislation | DCMS consultation on reviewing fees. | This had been expected during the course of 2024 | No | TBC |
Gambling Commission powers: Commission to be given new powers against the black market. | Primary/secondary legislation | On 25 February 2025, the Crime and Policing Bill was introduced to Parliament. The Bill includes provisions to strengthen the Gambling Commission’s powers to obtain orders to take down IP addresses and domain names linked to illicit gambling operations. | Dependent on the progress of passage of the Crime and Policing Bill | N/A | TBC |
Statutory levy: Introduction of a statutory levy paid by operators to the Commission to fund research, education and treatment of gambling harms. | Secondary legislation – The Gambling Levy Regulations 2025 | B2C and B2B operators will be required to pay between 0.1% and 1.1% of GGY. Online operators (with certain exceptions, including society lotteries with remote licences), will pay 1.1%. Software licence holders will also pay 1.1%. The rate for land-based casinos and betting shops will be 0.5%. | The DCMS Autumn 2023 consultation closed on 14 December 2023. The government’s response to the consultation was published on 27 November 2024 – see here.
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Yes | The Gaming Levy Regulations will take effect on 6 April 2025.
Operators will be required to make their first levy payment to the Gambling Commission by 1 October 2025. |
Ombudsman: Introduction of an ombudsman to deal with customer disputes and appropriate redress in the event of operators’ social responsibility failures. | Voluntary initially, with legislation if needed | Process for appointment to commence. | Process for appointment to commence in Spring/Summer 2023 with the intention that the ombudsman is managing complaints within a year. | No | TBC |
Under-18 protection: Work to close gaps to prevent under-18s gambling online, on fruit machines that pay cash and on scratch cards. | Secondary legislation | The Government intends to implement measures which introduce a legal age limit of 18 for ‘cash-out’ Category D slot-style machines which includes low stake machines like coin push and slot-style fruit machines. For now, the Government does not intend to introduce measures which require ‘cash-out’ Category D slot-style machines to be moved to age-restricted areas. | The DCMS consultation on measures relating to the land-based gambling sector (including cash pay-out machines), here, closed on 4 October 2023. On 16 May 2024, the DCMS published its response here, as it relates to introducing a legal age limit of 18 for ‘cash-out’ Category D slot machines.
The Government will make permitting, inviting or causing under 18s to play ‘cash-out’ Category D slot style machines a criminal offence through a draft affirmative statutory instrument. The penalty for the offence of inviting, causing or permitting a child or young person to gamble as set out in s62(1) of the Gambling Act 2005 will remain the same. |
Yes | TBC |
Casinos: Amendments to rules on the number of machines permitted in casinos, and the offering of credit by high-end casinos to particular overseas visitors | Secondary legislation | The Government intends to implement an optional regime for casinos licensed under the Gaming Act 1968 (converted casinos) which would:
i. increase the maximum number of Category B gaming machines to 80, provided they meet the size requirements of a Small 2005 Act casino; ii. permit smaller 1968 Act casinos more than 20 machines (on a pro-rate commensurate to their size); iii. permit betting in all casinos; iv. reduce the minimum table gaming area requirement (from 500sqm to 250sqm) for Small 2005 Act casinos; and introduce a 5:1 machine to table ratio for both 1968 Act casinos and Small 2005 Act casinos. |
The DCMS consultation on measures relating to the land-based gambling sector, here, closed on 4 October 2023. On 16 May 2024, the DCMS published its response here, as it relates to casinos.
The Government will make changes through secondary legislation which would require a draft affirmative and a draft negative, statutory instrument. |
Yes | TBC |
Cashless payments: Development of consultation options for cashless payments on gaming machines, including player protections | Secondary legislation and Gambling Commission powers | The Government intends to implement measures which would, for instance:
i. remove the prohibition on the use of debit cards on gaming machines, subject to the introduction of appropriate player protection measures in light of the Gambling Commission’s review of the Gaming Machine Technical Standards; ii. permit direct cashless payments made on gaming machines to a maximum transaction limit of £100; iii. introduce the current deposit and payment limits to direct cashless payments on gaming machines (i.e., The deposit limits are currently set at £20 for Category B and C machines, and £2 for Category D machines. The committed payment limits are £10 for Category B1, B2, B3 and B3A machines, and £5 for Category B4 and C machines); iv. require gaming machines that accept direct debit payments to implement minimum transaction time limits and monetary thresholds; and require safer gambling communications on gaming machines that accept cashless payment. |
The DCMS consultation on measures relating to the land-based gambling sector, here, closed on 4 October 2023. On 16 May 2024, the DCMS published its response here, as it relates to proposed cashless payment and player protection measures.
The Government will make changes through secondary legislation which would require a draft negative statutory instrument as it relates to removing the prohibition of the use of debit cards on gaming machines. In January 2025, the Gambling Commission opened a consultation on Gaming Machine Technical Standards. While that consultation does not address debit card payments on gaming machines, the consultation document does envisage the need to consult on the same were the prohibition on the use of debit cards on gaming machines to be removed in order to “strike an appropriate balance between regulation applicable to modern payment methods, consumer benefits and protection of the licensing objectives”. |
Yes | TBC |
Machine ratios: Amending the 80/20 machine rule to 50/50 for an even split of low and medium maximum stake machines | Secondary legislation | The Government intends to implement measures which would allow a 2:1 ratio of Category B to Category C and D gaming machines in arcade and bingo venues, which would apply on a device type basis. | The DCMS consultation on measures relating to the land-based gambling sector, here, closed on 4 October 2023. On 16 May 2024, the DCMS published its response here, as it relates to the ratio of gaming machines in arcades and bingo venues.
The Government will make changes through secondary legislation which would require a draft affirmative statutory instrument. |
Yes | TBC |
Premises licence fees: Review of fee cap for local authority, plus the alignment of gambling licensing with alcohol licensing when Parliamentary time allows | Secondary legislation | The Government intends to implement measures which would increase the maximum premises fees chargeable by licensing authorities in England and Wales by 15%. | The DCMS consultation on measures relating to the land-based gambling sector, here, closed on 4 October 2023. On 16 May 2024, the DCMS published its response here, as it relates to premises licence fees.
The Government will make changes through secondary legislation which would require a negative statutory instrument. |
Yes | TBC |
Horseracing: Review of the Horserace Betting Levy to ensure appropriate funding is maintained for horse racing | Secondary legislation | Stakeholder engagement, evidence gathering and analysis. | The review had been anticipated to commence in 2024, and industry stakeholders have called for changes to the levy framework. For more info, see here.
However, as at October 2024 – see here – it is understood that there have been no developments in this regard. |
No | TBC |
Additional consultations not referenced in the White Paper |
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Proposed change | How it will be delivered | Next step | Current status | Has the Commission/ Government provided any responses yet? | Implementation date |
Personal Management Licenses (PML) | Gambling Commission powers (amendments to LCCP) | Licence Condition 1.2.1 of the LCCP to be amended as follows:
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The Gambling Commission consultation closed on 18 October 2023.
On 1 May 2024, the Gambling Commission published its response, here, as it relates to PML. |
Yes | Licence Condition 1.2.1 of the LCCP entered into force on 29 November 2024. |
Procedures for Regulatory Panels | Gambling Commission powers (amendments to LCCP) | Proposed changes as it relates to regulatory panels will no longer go ahead. | The Gambling Commission consultation closed on 18 October 2023.
On 1 May 2024, the Gambling Commission published its response, here, that it will not be implementing the proposed changes to regulatory panels. |
Yes | N/A |
Transparency of protection of customer funds: proposals to increase transparency to consumers if their funds are held by licensees that offer no protection in the event of insolvency. | Gambling Commission powers (amendments to LCCP) | Operators whose customer funds are ‘not protected’ will be required to actively remind consumers of this status every six months. | The Gambling Commission Autumn 2023 consultation closed on 21 February 2024.
On 5 February 2025, the Gambling Commission published its response, here, on improving transparency on the protection of customer funds. |
Yes | This new requirement will take effect on 31 October 2025 and will be set out in Licence Condition 4.2.1 of the LCCP. |
Requirement to make annual financial contributions to Research, Prevention and Treatment: removing the existing requirement to contribute to a set list of research, prevention and treatment bodies in the context of Government proposals to introduce a statutory levy in the future. | Gambling Commission powers (amendments to LCCP) | The requirement to make annual financial contributions to research, prevention and treatment will be removed following the introduction of the statutory levy. | The Gambling Commission Autumn 2023 consultation closed on 21 February 2024.
On 5 February 2025, the Gambling Commission published its response, here, on improving transparency on removing obsolete Commission requirements due to the statutory levy. |
Yes | Statutory levy is to take effect from 6 April 2025. |
Regulatory data: increasing the frequency of reporting for many licensees from annual to quarterly. | Gambling Commission powers (amendments to LCCP) | All licensees must now submit regulatory returns on a quarterly basis in accordance with Licence Condition 15.3.1 | The Gambling Commission Autumn 2023 consultation closed on 21 February 2024.
On 27 March 2024, the Commission published its response, here, to the proposal to introduce quarterly regulatory returns. |
Yes | Since 1 July 2024, all licensees are required to submit their regulatory return within 28 days of the end of the quarter. |
Financial penalties: changes to the way in which the penal element of financial penalties is imposed following a breach including measures to ensure penalties are set at a level where the costs of non-compliance outweigh the costs of compliance. | Awaiting Gambling Commission response. | The Gambling Commission December 2023 consultation closed on 15 March 2024. | No | TBC | |
Financial key event reporting: amending the rules so that licensees provide the Commission with relevant information about their finances and interests. | Awaiting Gambling Commission response. | The Gambling Commission December 2023 consultation closed on 15 March 2024. | No | TBC |